1. Who you are dealing with
PrintFilmReady is operated by Extend NV, Uitbreidingsstraat 390/2, 2600 Antwerp, Belgium (company / VAT number BE 0449.683.486), support@printfilmready.com.
Pro is not on sale yet: we are choosing a payment partner. This page describes the terms that will apply once it launches; the identity of the payment partner will be added here before anything is sold.
2. What you buy
A subscription to PrintFilmReady Pro, for six months or twelve months at a time, at the price shown at checkout (currently €59 and €99; local tax is calculated at checkout). The subscription renews automatically for the same period until you cancel. Before each renewal we email you a reminder. If we ever change the price, we tell you at least 30 days before it applies and you can cancel first.
Pro is delivered digitally and immediately: after every payment, the first one and each renewal, we email an access code, tied to the email address you entered, to that address. You enter it in the app (or click the activation link in the email). The expiry date is part of the code, and we send each new code in good time so your access does not lapse while you enter it. The code is for you; please do not share or resell it.
What Pro includes is described on the pricing page. The free version stays available without a code, within its limits.
3. Cancelling is easy
You can cancel at any time, in one step: use the cancel link in any receipt or renewal email, or write to support@printfilmready.com and we cancel for you, no questions and no forms. Cancelling stops the next renewal. You keep Pro until the end of the period you already paid for.
4. Refunds and your right of withdrawal
You can get a full refund within 14 days of any payment, the first one and each renewal, for any reason. This is our policy and it is at least as generous as the statutory right of withdrawal that consumers in the EU have for distance purchases. We do not ask you to give up that right, and we refund even if you have already used Pro.
How: email support@printfilmready.com with the email address you paid with (or your order number), or use the link on your receipt. The refund goes back to the payment method you used.
After 14 days: if Pro does not work as described and we cannot fix it, you are entitled to a remedy under consumer law, including a reduction or refund for the remaining period. Contact us first and we will sort it out.
5. When access ends
When your subscription ends, because you cancelled or a payment failed, the tool returns to the free limits once the period you paid for is over. Nothing is deleted, since the tool stores none of your artwork. You can subscribe again at any time and receive a new code.
6. Changes to the tool
We keep improving the tool, and features may change. If a change materially reduces what you paid for during your access period, tell us and you can have a refund for the remaining time.
7. Using the tool
The tool produces films that you must check before burning a screen. The disclaimer and terms of use apply to all use of the tool, free or paid. Nothing in these terms or the disclaimer limits any right you have as a consumer that cannot be limited by law.
8. Beta access
Access codes issued during the beta are governed by what was agreed with each tester. These terms apply to purchases.
9. Complaints
Write to support@printfilmready.com; we answer within a few working days. If we cannot resolve a complaint, consumers can turn to the Belgian Consumer Mediation Service, or to the European Consumer Centre in their own country.
10. Applicable law
Belgian law applies, and the courts of Antwerp have jurisdiction, without prejudice to the mandatory protection consumers have under the law of the country where they live.
11. Business purchases on invoice
Companies and self-employed professionals can buy on invoice through the business purchase form. In that case Extend NV is the seller. Prices are €59 (six months) and €99 (twelve months), excluding VAT. Belgian customers are charged 21% VAT; for customers elsewhere in the EU with a valid VAT number the VAT is reverse-charged, and outside the EU no VAT applies. We check the VAT number.
We email the invoice, usually within two working days. Payment is by bank transfer within 14 days of the invoice date. Your access code is emailed once the payment has arrived. Access runs for the period you chose and renews with a new invoice for the same period until you cancel; you can cancel any time by email, and we send each renewal invoice about two weeks before the period ends. The right of withdrawal for consumers does not apply to business purchases, but the 14-day refund in section 4 applies to them as well.
Last updated: 24 September 2026.